360° virtual observation solutions that positively impact clinical and patient outcomes.

Leverage proprietary virtual observation to prevent adverse events.

Solutions

Continuous clinical surveillance at the point of care.

Proactive identification and intervention of high-acuity patient needs with cloud-based virtual video observation, AI-enabled presence detection, and utilization analytics.

Observation Carts
Observation Tablets
Observation Software
Utilization Analytics
Virtual Clinician Observers
Clinician Implementation
24/7/365 Support

Who We Help

Augment clinician staffing shortages with virtual clinician observers, improving nurse retention and satisfaction.

Outcomes

Validate observation outcomes with predictive utilization data and trends, including fall incidence, intervention performance, and emergency response times.

"Patient safety is a top priority for Finger Lakes Health. Like other facilities nationwide, Geneva General Hospital and Soldiers & Sailors Memorial Hospital are always working to allocate staffing resources as effectively as we can and to utilize all the tools at our disposal to enhance patient outcomes. We instituted Medsitter as a tool to support our staff, assure an extra layer of safety for our patients, reduce the risk of falls and provide enhanced monitoring. Since adopting Medsitter, the service has assisted us in avoiding potential falls by serving as a liaison between patients and our staff. Our patients, families and staff have responded positively to having this extra peace of mind."
Ardelle Bigos, MSN, RN, CMSRN, NE-BC and Chief Nursing Officer at Finger Lakes Health
Ardelle Bigos, MSN, RN, CMSRN, NE-BC and Chief Nursing Officer at Finger Lakes Health
"MedSitter is a welcomed resource that allows us to ‘be in two places at once .’ Families feel like they have more flexibility because they know their family member is being watched closely by a care team member ."
Zachary Mogel, RN and Clinical Manager—Nursing Support and Reid Health
Zachary Mogel, RN and Clinical Manager—Nursing Support and Reid Health
"Our team as found MedSitter useful for patient safety, staff safety, family dynamics, patient companionship (our patients interact well with the monitoring techs), and most recently the system has been utilized for observing the donning and doffing PPE. The team at Medsitter are amazing to work with. They are communicative and supportive."
Sonya Wood-Johnson, DNP, RN-BC, CSSGB and Director of Quality and Performance Improvement at Good Shepherd Penn Partners
Sonya Wood-Johnson, DNP, RN-BC, CSSGB and Director of Quality and Performance Improvement at Good Shepherd Penn Partners
"I truly cannot imagine a better experience. Our patients are safe, our clinicians are happier, and everything is fully rolled out. It was incredible to see it all come together and we are so happy to be using MedSitter!"
Kristin Brandt, Clinical Project Lead at CentraCare
Kristin Brandt, Clinical Project Lead at CentraCare
"MedSitter positively improves patient safety. Through continuous remote monitoring, it prevents diverting staff resources to do one-on-one observations, which allows more staff on the unit. Families also have comfort in knowing their loved one is being closely monitored."
Ardelle Bigos MSN, RN, CMSRN, NE-BC, Chief Nursing Officer | Geneva General Hospital
Ardelle Bigos MSN, RN, CMSRN, NE-BC, Chief Nursing Officer | Geneva General Hospital

Outcomes

Nov 15 2023

Education And The Nurse Preceptor Model

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Nov 02 2023

Virtual Observation And Team Nursing

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Oct 24 2023

Communication Solutions In Healthcare To Come From AI

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Oct 17 2023

KLAS Report: Virtual Sitting And Nursing 2023

A Look at Promising Outcomes On Friday, September 15, KLAS, a leading provider of research and data statements, released its vendor report on virtual patient...
Oct 11 2023

AI In Healthcare: Driving Better Patient And Clinician Outcomes

Virtual health solutions and other healthcare information technology (HIT) components have been set in place for several years, with little urgency—until 2020....
Sep 19 2023

Case Study: How Collette Health’s Attentive Care Saves Clinician Time

A case study explored alarm usage before and after the implementation of Collette Health’s virtual observation services within a healthcare system that chose to remain...
Sep 05 2023

New Case Study: Finger Lakes Health Reduces Fall Rate By 33% With Collette+ Staff

Results from a new case study with Finger Lakes Health has revealed another example of success found with Collette Health as the next generation of high-acuity virtual...
Aug 22 2023

How Collette Health Customers Can Create Success

Collette Health recently attained its official report as an Emerging Solutions Spotlight in healthcare from KLAS, a leading provider of research and data on healthcare...
Aug 08 2023

KLAS Releases Report Detailing Collette Health’s Client Satisfaction Rates

On Friday, July 28, KLAS, a leading provider of research and data statements, released its spotlight on Collette Health as an Emerging Solutions Spotlight in...
Jul 25 2023

How Collette Health Helps Improve Patient Satisfaction Survey Scores

Patient satisfaction measures everything from the individual’s level of comfort and safety to their view on staff care. Each patient’s experience in their healthcare...

For more information on our 360° virtual solutions