360° virtual observation solutions that positively impact clinical and patient outcomes.

Leverage virtual patient observation to proactively prevent falls and adverse events.

Solutions

Continuous clinical surveillance at the point of care.

Improve patient safety outcomes with always-on, always-there virtual video observation, on-staff clinician observers, and actionable utilization analytics.

Observation Carts
Observation Tablets
Observation Software
Utilization Analytics
Virtual Clinician Observers
Clinician Implementation
24/7/365 Support

Who We Help

Augment clinician staffing shortages with virtual clinician observers, improving nurse retention and satisfaction.

Actionable Analytics

Measure virtual observation and patient safety program performance with real-time utilization data, trends, and automated reporting.

"Patient safety is a top priority for Finger Lakes Health. Like other facilities nationwide, Geneva General Hospital and Soldiers & Sailors Memorial Hospital are always working to allocate staffing resources as effectively as we can and to utilize all the tools at our disposal to enhance patient outcomes. We instituted Medsitter as a tool to support our staff, assure an extra layer of safety for our patients, reduce the risk of falls and provide enhanced monitoring. Since adopting Medsitter, the service has assisted us in avoiding potential falls by serving as a liaison between patients and our staff. Our patients, families and staff have responded positively to having this extra peace of mind."
Ardelle Bigos, MSN, RN, CMSRN, NE-BC and Chief Nursing Officer at Finger Lakes Health
Ardelle Bigos, MSN, RN, CMSRN, NE-BC and Chief Nursing Officer at Finger Lakes Health
"MedSitter is a welcomed resource that allows us to ‘be in two places at once .’ Families feel like they have more flexibility because they know their family member is being watched closely by a care team member ."
Zachary Mogel, RN and Clinical Manager—Nursing Support and Reid Health
Zachary Mogel, RN and Clinical Manager—Nursing Support and Reid Health
"Our team as found MedSitter useful for patient safety, staff safety, family dynamics, patient companionship (our patients interact well with the monitoring techs), and most recently the system has been utilized for observing the donning and doffing PPE. The team at Medsitter are amazing to work with. They are communicative and supportive."
Sonya Wood-Johnson, DNP, RN-BC, CSSGB and Director of Quality and Performance Improvement at Good Shepherd Penn Partners
Sonya Wood-Johnson, DNP, RN-BC, CSSGB and Director of Quality and Performance Improvement at Good Shepherd Penn Partners
"I truly cannot imagine a better experience. Our patients are safe, our clinicians are happier, and everything is fully rolled out. It was incredible to see it all come together and we are so happy to be using MedSitter!"
Kristin Brandt, Clinical Project Lead at CentraCare
Kristin Brandt, Clinical Project Lead at CentraCare
"MedSitter positively improves patient safety. Through continuous remote monitoring, it prevents diverting staff resources to do one-on-one observations, which allows more staff on the unit. Families also have comfort in knowing their loved one is being closely monitored."
Ardelle Bigos MSN, RN, CMSRN, NE-BC, Chief Nursing Officer | Geneva General Hospital
Ardelle Bigos MSN, RN, CMSRN, NE-BC, Chief Nursing Officer | Geneva General Hospital

Outcomes

Feb 14 2024

Best In KLAS Software & Services 2024 Report: Collette Health Now Rated

KLAS released its "Best in KLAS Software & Services report"   last Tuesday. KLAS is a leading provider of research and data statements, whose annual findings...
Jan 31 2024

User Experience: Thoughtful Design Also Benefits Clinicians And Patients

User experience (UX) is how a person feels when interacting with a system.1 The four Cs of design for UX serve as the fundamentals in creating optimal interaction with...
Jan 30 2024

Meeting The Clinician Of Today With The Outcomes Of Tomorrow

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Jan 09 2024

Digital Technology Set to Drive Clinical Innovation

Despite the past few years of challenges in the nation’s healthcare systems, future outcomes for patients and providers depend on several factors. Still, as we reflect...
Dec 26 2023

2023: A Year of Intentionality

'Tis the season for a year-in-review retrospective. 2023 has been an incredible and purposeful year for Collette Health as a business but also for the technology...
Dec 19 2023

Secure by Design: SaaS Solutions Built to Navigate Healthcare’s Complex Cybersecurity Landscape

Even with sophisticated cybersecurity technologies in place, no organization is immune to security incidents. The recent attack on Ardent Health underscores the...
Nov 15 2023

Education And The Nurse Preceptor Model

Technology And The Nurse Preceptor: The Future Of Healthcare The role of a preceptor was historically a registered nurse who mentored and led nurses entering the field,...
Nov 02 2023

Virtual Observation And Team Nursing

The beginning of 2020 introduced numerous challenges that would spark indefinite change in the healthcare landscape for clinicians and patients alike. While the...
Oct 24 2023

Communication Solutions In Healthcare To Come From AI

AI Tools Will Improve Engagement For Patients And Clinicians As the rise of big data in healthcare information technology (HIT) looms in the wake of global pandemic...
Oct 17 2023

KLAS Report: Virtual Sitting And Nursing 2023

A Look at Promising Outcomes On Friday, September 15, KLAS, a leading provider of research and data statements, released its vendor report on virtual patient...

For more information on our 360° virtual solutions