NOBLESVILLE, Ind., Feb. 7, 2024 — Collette Health, a leading provider of continuous virtual patient observation solutions, announced today it is rated in Best in KLAS in the new segment Virtual Sitting and Nursing category. Collette Health is newly rated with an overall performance score of 89.6 in the 2024 Best in KLAS report for its solutions that proactively prevent falls, solve staffing shortages, and improve clinical and financial outcomes. The ratings were released today in KLAS’ annual Best in KLAS report.
Collette Health’s 360 degree virtual observation solutions alleviate hospital and health systems’ main pain points of patient falls and staffing shortages with its virtual observation software, hardware, on-staff virtual observers, and actionable analytics that transform patient safety and quality improvement programs.
“We are proud to be recognized in this new Best in KLAS category,” said Holly Miller, president of Collette Health. “This recognition solidifies our commitment to our customers, delivering exceptional virtual patient observation solutions that positively impact outcomes. We remain dedicated to continuous innovation, providing patient safety teams and the clinicians who lead them with the tools they need to keep patients safe.” Collette Health received an A in customer experience pillars for culture, loyalty, relationship, and value along with a B+ for operations and a B for product.
Collette Health offers persistent two-way audio and video, 12:1 patient-to-observer ratio, on-staff virtual observers, and actionable analytics. Over 150 hospitals and 12 top healthcare systems partner with Collette Health, preventing 83,678 falls, capturing 2,135 good catches, and logging more than eight million observer hours in 2023.
The new segment acknowledges leaders in the virtual sitting and nursing space, highlighting customer observations and feedback. The Virtual Sitting and Nursing category looked at solutions used in inpatient settings. Virtual sitting solutions allow one person to observe several patients at a time to avoid falls, self-harm, or elopement. Virtual nursing solutions allow organizations to offer knowledge-based nursing as a remote function separate from bedside nursing.
KLAS is a healthcare IT research organization that generates valuable insights and promotes transparency. The Best in KLAS report recognizes vendors at the forefront of innovation and providing solutions for healthcare providers. Now rated in Best in KLAS, Collette Health solidifies its position as a trusted partner for hospitals and health systems seeking to enhance patient safety through technology.
To learn more about Collette Health visit collettehealth.com.
About Collette Health:
Collette Health partners with hospitals and health systems to implement targeted patient safety interventions. By using continuous virtual patient observation, clinicians can observe 12 patients in real-time. This proactive approach prevents adverse events and improves patient outcomes. KLAS rated us 89.6. Over 170 hospitals and health systems partnered with us.They prevented 83,000 falls, captured 2,135 good catches, and saved 12:1 on labor costs.
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliverreports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance.
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